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We want to tell you about some of our practices!
- Our intention is provide a SMOKE FREE environment to our clients. As a significant prove, guests are not allowed to smoke in the interior of the rooms and violating such policy will incur in a room recovery fee of US$150 to cover the expensive cost of restoring guest rooms to a smoke- free condition.
- Our housekeeping department has a system to “delay the change of towels and sheets“ and save water and energy, the information about how this works is the bathroom of your room.
- All the printing and writing paper that is consumed in the hotel, is classified to reuse in note blocks or delivered to the collector centers in Florencia, San Carlos.
- There is a project in process for better managing of the waste water.
- We keep in perfect preservation status a primary tropical rainforest close by the hotel.
- We cooperate permanently in our area in projects related with shelters for abandoned children, indigents and a rehabilitation center for drug addicts among other causes.
- We maintain a constant training program of our staff.
- We perform preventive maintenance of the electrical installations and equipment, in addition to the regular review of the pipeline.
- We place a directory of services in each room so that our guest has enough information during their stay.
- Our souvenir shop gives priority to selling craft items from local producers and has labeled the origin of each product line. Also we only accept legal woods craftworks.
- We achieved up to 90% decline in the use of chlorine, chemicals and other cleaning supplies were replaced by organic and biodegradable ones.
- The vast majority of our suppliers have signed a letter of commitment to adopt or enhance sustainable practices in their business.
- The use of disposable crockery and plastic packaging is almost zero and all the garbage bags used in the hotel are biodegradable (D2W) .
- All the bottled water that we sell will be made of biodegradable (D2W) plastic or recycled plastic.
- The hotel organizes collecting donation money between the staff, for victims of natural disasters and other needs in the country.
- Every year we offer a Fathers´ Day lunch in local Elderly nursing home where hotel staff and suppliers donates his work and gifts and the hotel helps with equipment and transportation.
- As a company, we fulfilled all the obligations established by law in terms of social care, wages, insurance and other requirements.
- We are affiliated to the Costarican Code of Conduct to prevent sexual exploitation of children in tourism activities.
- Our regular analysis of drinkable water certifies the quality for human consumption.
- We use fluorescent bulbs with low energy consumption in most of the lighting systems.
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